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Nylas Application Services Operational
API v3 ? Operational
Webhooks v3 ? Operational
Authentication v3 ? Operational
Notetaker ? Operational
Scheduler v3 ? Operational
Dashboard v3 ? Operational
IMAP v3 ? Operational
Data Connectors v3 ? Operational
3rd Party Providers Operational
Microsoft 365 ? Operational
Outlook.com ? Operational
Google ? Operational
Yahoo! ? Operational
iCloud ? Operational
Other Email Server Hosting Providers ? Operational
Mailgun ? Operational
Oxylabs ? Operational
Cloudflare ? Operational
AssemblyAI ? Operational
Subprocessors Operational
* Subprocessor Change Notification ? Operational
AWS ? Operational
GCP ? Operational
AssemblyAI ? Operational
Atlassian Pty Ltd ? Operational
Apollo ? Operational
CloudFlare ? Operational
Coralogix ? Operational
DataGroomr ? Operational
Datasiv ? Operational
Discourse ? Operational
Fastly ? Operational
FiveTran ? Operational
Gong.io ? Operational
Google API ? Operational
Google Communications and Documentation ? Operational
Gravitational (Teleport) ? Operational
Honeycomb.io ? Operational
Hubspot ? Operational
Inflection.io ? Operational
Ketch ? Operational
Looker ? Operational
Madkudu ? Operational
Mailgun ? Operational
Microsoft ? Operational
New Relic ? Operational
PandaDoc ? Operational
PartnerPortal ? Operational
PlayerZero ? Operational
RB2B ? Operational
Recurly Inc. ? Operational
Rootly, Inc. ? Operational
Salesforce ? Operational
Salesloft ? Operational
Slack ? Operational
Strac ? Operational
Stripe ? Operational
Tropic ? Operational
Twilio Segment ? Operational
Vercel ? Operational
Vitally ? Operational
Whistic ? Operational
Woopra ? Operational
Zendesk ? Operational
Zoom ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 27, 2025

No incidents reported today.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025
[EU & US] Global Cloudflare Outage
Postmortem - Read details
Nov 25, 05:35 PST
Resolved - We are pleased to report that the incident impacting services via Cloudflare has now been fully resolved. Cloudflare posted their resolution at 11:28 a.m. PT on November 18, 2025 (19:28 UTC).

Cloudflare Status: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

During this incident, only the following Nylas services were affected:

• developer.nylas.com (Documentation site)
• book.nylas.com (Hosted Scheduler Pages)
• Microsoft webhook delivery delays from the provider (temporary backlog)

All core Nylas API services remained fully operational throughout.

If you continue to experience any irregularities or delays, please contact our support team for assistance.

Thank you for your patience and understanding.
Nov 18, 13:00 PST
Update - This outage also appears to have impacted Microsoft, resulting in delays in notifications sent to Nylas. We observed a large spike in inbound notifications, which we believe was a catch-up from their earlier delays. We have fully processed the remaining backlog, and latencies are back to normal.

Cloudflare is continuing to report that some customers are still experiencing issues and that their incident is not yet fully resolved. We will continue to monitor closely and provide updates as conditions evolve.

https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
Nov 18, 09:04 PST
Update - Cloudflare experienced a global outage that impacted several services across the internet. As a result, some Nylas systems that rely on Cloudflare were temporarily unreachable. Specifically:

• developer.nylas.com (Docs Site)
• book.nylas.com (Hosted Scheduler Pages)

Core Nylas API services were not impacted.

Cloudflare has implemented a fix and we are seeing full recovery. We will continue to monitor until we confirm complete stability.

Cloudflare’s incident report can be found here:
https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
Nov 18, 06:51 PST
Monitoring - We are continuing to monitor the widespread Cloudflare global network disruption.
Nov 18, 05:41 PST
Investigating - Cloudflare Global Network experiencing issues.
Nov 18, 04:54 PST
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

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