All Systems Operational

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Seeing issues that aren't reflected on this page? Contact us at support@nylas.com

Nylas Application Services Operational
API v3 Operational
Webhooks v3 Operational
Authentication v3 Operational
Notetaker Operational
Scheduler v3 Operational
Dashboard v3 Operational
IMAP v3 Operational
Data Connectors v3 Operational
3rd Party Providers Operational
Microsoft 365 Operational
Outlook.com Operational
Google Operational
Yahoo! Operational
iCloud Operational
Other Email Server Hosting Providers Operational
Mailgun Operational
Oxylabs Operational
Cloudflare Operational
AssemblyAI Operational
Subprocessors Operational
* Subprocessor Change Notification Operational
AWS Operational
GCP Operational
Anthropic Operational
Apollo Operational
AssemblyAI Operational
Atlassian Pty Ltd Operational
Clickhouse Operational
CloudFlare Operational
Coralogix Operational
Cyberhaven Operational
Discourse Operational
Fastly Operational
FiveTran Operational
Gong.io Operational
Google API Operational
Google Communications and Documentation Operational
Google Gemini Operational
Gravitational (Teleport) Operational
Honeycomb.io Operational
Hubspot Operational
Inkeep Operational
Ketch Operational
Kickbox Operational
Looker Operational
Madkudu Operational
Mailgun Operational
Microsoft Operational
OpenAI Operational
Orca Security Operational
Ordway Operational
PandaDoc Operational
PlayerZero Operational
Recurly Inc. Operational
Rootly, Inc. Operational
Salesforce Operational
Slack Operational
Spekit Operational
Stripe Operational
Temporal Operational
Tropic Operational
Twilio Segment Operational
Vercel Operational
Vitally Operational
Whistic Operational
Woopra Operational
Zendesk Operational
Zoom Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 20, 2026
[US & EU] Notetakers Failing to Join Zoom & Google Meet
Resolved - Oxylabs has fully restored their services, and we are seeing join rates returning to normal levels. We will continue to monitor closely, and working with Oxylabs to ensure this does not happen in the future. Thank you for your patience during this incident.

If you have any further questions or concerns, please contact support@nylas.com.
May 20, 09:49 PDT
Monitoring - We have deployed mitigation steps while we wait on Oxylabs, and join rates are improving once again. We will continue to monitor and post updates as available.
May 20, 09:20 PDT
Identified - Starting at approximately 8:59 AM PT, our 3rd party provider Oxylabs experienced an outage that is preventing Nylas Notetakers from joining some Zoom and Google Meet meetings. We are working with the provider and deploying internal mitigation steps now
May 20, 09:00 PDT
Update to Nylas' Subprocessors page
Completed - This message serves as notification that the following updates have been made to the Nylas Subprocessors page.

The following subprocessor is being added: Kickbox

The following subprocessor is being removed: Strac

You can find the details regarding what data is being processed by each subprocessor, as well as the applicable components, locations, and entities on the Nylas Subprocessor page at https://www.nylas.com/security/subprocessors/

If you have any questions or concerns about the new subprocessor additions or removals, please contact our Security Team at security@nylas.com.
May 20, 08:02 PDT
Scheduled - This message serves as notification that we are making changes to Nylas' Subprocessors page today
May 20, 08:02 PDT
May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026
Sending errors with Transactional Send (Beta) and Agent Account (Beta) features
Resolved - The incident has been resolved by our third party subprocessor. We will continue to monitor closely.
May 14, 21:05 PDT
Investigating - We are investigating sending failures with our Transactional Send (Beta) and Agent Account (Beta) features.

The Nylas API is not affected and is still running correctly. This issue is strictly limited to those two beta features.
May 14, 11:09 PDT
May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026
US - Gmail Realtime - Pub/Sub - Elevated Latency & Delayed Webhooks
Resolved - We have updated our systems and webhooks have returned to normal
May 6, 09:39 PDT
Monitoring - We are currently investigating elevated latency affecting Gmail realtime (Pub/Sub) event delivery in the US region. Customers may experience delayed webhooks notifications.

The issue was initially caused by an expired SSL certificate, which has since been addressed. However, the system has not fully recovered and latency remains elevated.

We will provide an update soon.
May 6, 08:28 PDT
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