All Systems Operational

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Nylas Application Services Operational
API v3 ? Operational
Authentication v3 ? Operational
Dashboard v3 ? Operational
Scheduler v3 ? Operational
Webhooks v3 ? Operational
IMAP v3 ? Operational
Data Connectors v3 Operational
3rd Party Providers Operational
Microsoft 365 ? Operational
Outlook.com ? Operational
Yahoo! ? Operational
iCloud ? Operational
Cloudflare ? Operational
Google ? Operational
Mailgun ? Operational
Subprocessors Operational
* Subprocessor Change Notification ? Operational
AWS ? Operational
GCP ? Operational
&Open ? Operational
Atlassian Pty Ltd ? Operational
Apollo ? Operational
Coralogix ? Operational
Datasiv ? Operational
Docusign ? Operational
Drata ? Operational
Gong.io ? Operational
Google ? Operational
Google ? Operational
Honeycomb.io ? Operational
Hubspot ? Operational
Ketch ? Operational
Kong Inc. ? Operational
Looker ? Operational
Marketo ? Operational
Microsoft ? Operational
New Relic ? Operational
Recurly Inc. ? Operational
Retool Inc. ? Operational
Rootly, Inc. ? Operational
Salesforce ? Operational
SalesHood ? Operational
Salesloft ? Operational
Slack ? Operational
Stripe ? Operational
Tropic ? Operational
Twilio Segment ? Operational
Vercel ? Operational
Woopra ? Operational
Zendesk ? Operational
ZoomInfo ? Operational
Fastly ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 17, 2024

No incidents reported today.

Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024
US & EU - Google Email API Appears Down
Resolved - The Google GMail API has returned to normal operations. If you have any additional questions or concerns, please contact our support team (support@nylas.com).
Sep 13, 10:20 PDT
Monitoring - We continue to see error levels return to previous levels. We will continue to monitor closely before marking as Resolved.
Sep 13, 09:54 PDT
Identified - We are starting to see the GMail service recover. We will continue to monitor and post updates here as soon as it has been mitigated by Google.
Sep 13, 09:40 PDT
Investigating - We are currently experiencing Google grants not syncing across our system, and our API for Google is currently not returning results. Reports are coming in around the Internet of the Google API being down, but Google has not posted anything to their status page at the time of this post.

Our engineering team is actively investigating the issue and working to identify the root cause.

Next Update: We will provide an update in 30 minutes or sooner if we have more information.

We apologize for the inconvenience and appreciate your patience. If you have any questions or concerns, please contact our support team (support@nylas.com).
Sep 13, 09:11 PDT
Sep 12, 2024

No incidents reported.

Sep 11, 2024
V3 - US - Auth - Degraded API performance with hosted authentication
Resolved - This incident has been resolved.
Sep 11, 09:04 PDT
Monitoring - We have made some changes that have improved the situation. We are seeing errors back to normal levels. We will monitor to ensure things are keeping stable.
Sep 11, 08:33 PDT
Investigating - We are seeing an elevated rate of 5XX errors, mostly affecting the API v3 hosted authentication on the US datacenter. The team is looking into it.
Sep 11, 08:05 PDT
Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024
EU - IMAP - Delays in Email Synchronization.
Resolved - After monitoring the results, we confirm that the fix is working and no further delays are being observed. We will mark this incident as resolved.
Sep 5, 04:45 PDT
Monitoring - We have implemented mitigation measures to address the email synchronization delays. We are monitoring the results.
Sep 5, 04:36 PDT
Update - We are actively investigating this issue to identify the root cause.
Sep 5, 04:13 PDT
Investigating - We are currently experiencing delays in email synchronization for IMAP users in the EU region. Our team is investigating the issue.
Sep 5, 03:38 PDT
Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

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