A maintenance window is scheduled for Saturday, March 28 at 1:00 AM PT for portions of the production environment.
During this time, we will perform infrastructure upgrades and optimizations. Some customers may experience brief service interruptions or intermittent 5xx errors while affected services restart and reconnect during the maintenance window.
Any interruptions are expected to last only a few minutes at a time. Our team will actively monitor the system throughout the maintenance window and will post updates here as progress continues.
If you experience issues outside of the expected brief interruptions during this window, please contact support@nylas.com. Posted on
Mar 13, 2026 - 07:09 PDT
Completed -
The scheduled maintenance has been completed.
Mar 5, 19:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 18:00 PST
Scheduled -
A maintenance window is scheduled for Thursday, March 5 at 6:00 PM PT for the US production environment and will last approximately one hour.
During this time, we will perform infrastructure optimizations to our caching systems. For brief periods during the maintenance window, some customers may experience short bursts of increased latency or intermittent 5xx errors as connections reset. These interruptions are expected to last less than a minute at a time.
Our team will actively monitor the system throughout the maintenance window and provide updates here if needed.
Mar 4, 07:45 PST
Completed -
This message serves as notification that the following updates have been made to the Nylas Subprocessors page.
The following subprocessors are being added: - Anthropic - Cyberhaven - Google Gemini - OpenAI
You can find the details regarding what data is being processed by each subprocessor, as well as the applicable components, locations, and entities on the Nylas Subprocessor page at https://www.nylas.com/security/subprocessors/
If you have any questions or concerns about the new subprocessor additions or removals, please contact our Security Team at security@nylas.com.
Mar 4, 13:52 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 13:52 PST
Scheduled -
This message serves as notification that we are making changes to Nylas' Subprocessors page today
Mar 4, 13:51 PST