Notetakers failing to join some Google Meet events
Monitoring - We have made improvements and Notetakers are joining correctly. We are continuing to monitor the Notetakers to ensure they continue to operate correctly.
Apr 14, 2026 - 11:28 PDT
Investigating - We are currently investigating an issue where some Nylas Notetakers are not correctly joining Google Meet events. This does not appear to affect other meeting providers or any other parts of the API.
Apr 14, 2026 - 08:19 PDT

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Nylas Application Services Degraded Performance
API v3 Operational
Webhooks v3 Operational
Authentication v3 Operational
Notetaker Degraded Performance
Scheduler v3 Operational
Dashboard v3 Operational
IMAP v3 Operational
Data Connectors v3 Operational
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Microsoft Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 14, 2026
Update to Nylas' Subprocessors page
Completed - This message serves as notification that the following updates have been made to the Nylas Subprocessors page.

The following subprocessor is being added: Ordway

You can find the details regarding what data is being processed by each subprocessor, as well as the applicable components, locations, and entities on the Nylas Subprocessor page at https://www.nylas.com/security/subprocessors/

If you have any questions or concerns about the new subprocessor additions or removals, please contact our Security Team at security@nylas.com.
Apr 14, 10:17 PDT
Scheduled - This message serves as notification that we are making changes to Nylas' Subprocessors page today
Apr 14, 10:16 PDT
Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

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