Update - Our engineering teams continue to actively investigate the issue and are pursuing multiple remediation paths in parallel. The measures implemented so far have not resulted in a sustained improvement, and we remain focused on identifying an effective mitigation. We will provide another update as soon as we have meaningful progress to share.
Jul 17, 2026 - 13:32 PDT
Jul 17, 2026 - 13:32 PDT
Update - We continue to work with our service providers and internal engineering teams to investigate the issue and evaluate potential mitigations. We will provide additional updates as our investigation progresses.
Jul 17, 2026 - 10:21 PDT
Jul 17, 2026 - 10:21 PDT
Investigating - We are currently investigating degraded join rates for Notetaker on Zoom meetings (other meeting providers are not affected). We will share updates as we have more information.
Jul 17, 2026 - 07:32 PDT
Jul 17, 2026 - 07:32 PDT
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Nylas Application Services
Degraded Performance
API v3
Operational
Webhooks v3
Operational
Authentication v3
Operational
Notetaker
Degraded Performance
Scheduler v3
Operational
Dashboard v3
Operational
IMAP v3
Operational
Data Connectors v3
Operational
3rd Party Providers
Operational
Microsoft 365
Operational
Outlook.com
Operational
Google
Operational
Yahoo!
Operational
iCloud
Operational
Other Email Server Hosting Providers
Operational
Mailgun
Operational
Oxylabs
Operational
Cloudflare
Operational
AssemblyAI
Operational
Subprocessors
Degraded Performance
* Subprocessor Change Notification
Operational
AWS
Operational
GCP
Operational
Anthropic
Operational
Apollo
Operational
AssemblyAI
Operational
Atlassian Pty Ltd
Operational
Clickhouse
Operational
CloudFlare
Operational
Coralogix
Operational
Cyberhaven
Operational
Discourse
Operational
Fastly
Operational
FiveTran
Operational
Gong.io
Operational
Google API
Operational
Google Communications and Documentation
Operational
Google Gemini
Operational
Gravitational (Teleport)
Operational
Honeycomb.io
Operational
Hubspot
Operational
Inkeep
Operational
Ketch
Operational
Kickbox
Operational
Looker
Operational
Madkudu
Operational
Mailgun
Operational
Microsoft
Operational
OpenAI
Operational
Orca Security
Operational
Ordway
Operational
PandaDoc
Operational
PlayerZero
Operational
Recurly Inc.
Operational
Rootly, Inc.
Operational
Salesforce
Operational
Slack
Operational
Spekit
Operational
Stripe
Operational
Temporal
Operational
Tropic
Operational
Twilio Segment
Operational
Vercel
Operational
Vitally
Operational
Whistic
Operational
Woopra
Operational
Zendesk
Operational
Zoom
Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance