Resolved -
There have been no further reports of this error and we are closing this incident. Please reach out to support if you have questions or issues.
Jul 7, 10:17 PDT
Monitoring -
We have deployed a fix and the errors are no longer occurring. We are monitoring our API traffic to ensure the errors do not appear.
Jul 7, 09:58 PDT
Investigating -
We are investigating reports of some event API calls failing for Google grants. The error messages report issues with the Nylas migration API endpoints.
These errors are incorrect and our migration system was shut down long ago. We are investigating why it is triggering.
The errors appear limited to Google grants that were migrated from v2 accounts. Deleting and recreating the grant has been identified as a work around to prevent further errors.
Jul 7, 08:03 PDT
Resolved -
This incident has been resolved. Retrieval of previously scheduled messages via our API in the US region is now working normally. We apologize for any disruption this may have caused. Please reach out to our support team if you continue to experience any issues.
Jul 3, 07:17 PDT
Update -
We are continuing to investigate this issue.
Jul 3, 06:32 PDT
Investigating -
We are investigating errors affecting retrieval of previously scheduled messages via our API in the US region. Creating and sending scheduled messages is not affected. We will provide updates as we have more information.
Jul 3, 06:29 PDT