This incident has been resolved. Error rates have returned to normal across all v3 API and authentication endpoints in the US and EU regions. We apologize for any disruption caused. Please reach out to our support team if you continue to experience any issues.
Posted Jun 25, 2026 - 10:45 PDT
Update
We are continuing to monitor for any further issues.
Posted Jun 25, 2026 - 10:36 PDT
Monitoring
A fix has been deployed and error rates are returning to normal. We are monitoring the situation closely and will provide a final update once we have confirmed full recovery.
Posted Jun 25, 2026 - 10:36 PDT
Identified
We are currently experiencing elevated error rates affecting our v3 API and authentication endpoints across the US and EU regions. Some requests may be failing with 500 errors. We have identified the root cause and our engineering team is actively working on a fix. We will provide updates as we make progress.
Posted Jun 25, 2026 - 10:34 PDT
This incident affected: Nylas Application Services (API v3).
