[EU & US] Notetaker Media Unavailable
Incident
Report for Nylas v3
Resolved
The restoration has been completed, and all Notetaker media is fully available.
This incident is now resolved.
This incident is now resolved.
Update
We’re finalizing validations before completing the restoration process.
Our teams remain focused on recovery efforts, and we’ll continue to share updates as progress continues.
Our teams remain focused on recovery efforts, and we’ll continue to share updates as progress continues.
Update
We’re still making progress on restoring missing Notetaker media.
Our teams continue to work on the recovery, and we’ll provide more updates as progress is made.
Our teams continue to work on the recovery, and we’ll provide more updates as progress is made.
Update
We’re continuing to restore missing Notetaker media.
The process is ongoing, and we’ll share further updates as progress continues.
The process is ongoing, and we’ll share further updates as progress continues.
Identified
We found an issue causing Notetaker media to be temporarily unavailable and experiencing elevated latencies for processing.
Transcriptions remain accessible, and all other Notetaker functionality remains operational.
A fix was deployed to resolve this, and we’re currently working to restore the missing media as soon as possible.
Transcriptions remain accessible, and all other Notetaker functionality remains operational.
A fix was deployed to resolve this, and we’re currently working to restore the missing media as soon as possible.
This incident affected: Nylas Application Services (Notetaker).