[Scheduled Maintenance] US - API v3 - IMAP Sync & Webhooks

Scheduled Maintenance Report for Nylas v3

Completed

The scheduled maintenance has been completed.
Posted Aug 23, 2025 - 11:00 PDT

Verifying

All planned changes for this maintenance have been completed. We are currently verifying system stability and monitoring closely before closing the maintenance window. Further updates will be shared here as needed.
Posted Aug 23, 2025 - 09:44 PDT

Update

Between 8:10–8:30 AM PT, we observed a low volume of unexpected "500 Internal Server Errors". Our systems are currently stable, and we will provide any further updates here as needed.
Posted Aug 23, 2025 - 09:02 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 23, 2025 - 08:00 PDT

Scheduled

On Saturday August 23rd between 8:00-11:00 AM PT, Nylas will perform scheduled maintenance to upgrade our IMAP High Speed Cache to improve performance and reliability. During this window, customers may experience up to 20 minutes of delays in IMAP sync and webhook delivery. In addition, some duplicate webhooks may be sent during this period. No customer action is required, and impact is expected to be low aside from these temporary delays and duplicate webhooks.
Posted Aug 13, 2025 - 12:57 PDT
This scheduled maintenance affected: Nylas Application Services (Webhooks v3, IMAP v3).