Nylas Dashboard - Logs Not Loading

Incident Report for Nylas v3

Resolved

We identified the cause of the issue affecting log visibility in the Nylas Dashboard and have deployed a mitigation. Dashboard logs are now loading normally for customers.

We will continue to monitor the service closely while we work with a third-party provider to fully resolve the underlying issue.
Posted Jun 24, 2026 - 14:50 PDT

Investigating

We are currently investigating reports that the Nylas dashboard is not displaying any logs. We have confirmed that our system is recording the logs. They are just not shown on the Nylas dashboard.
Posted Jun 24, 2026 - 14:21 PDT
This incident affected: Nylas Application Services (Dashboard v3).
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